QUESTIONS,
ANSWERED.

It depends what is running — our current offers page lists every offer in force right now with its full conditions, and quantity pricing is one of the things that appears there when it is on. For 24 pieces or more, use crew orders regardless: at that size we quote by hand so we can pin down colors, the size run and any embroidery, and that is usually the better deal.

How do bulk and crew orders work?Do you have a discount code?

Send us the details at /bulk — how many, which products, the size run and your date. We come back with a quote, a proof to approve, and a production schedule. Crew orders are where names, local numbers and custom placements are possible.

Do you do a discount for ordering for a whole crew?Can you put my local number or name on it?

Whatever is running right now is listed on our current offers page with its full terms, and the assistant will tell you if you ask. If nothing is running, nothing is running — we would rather say so than invent a code. Joining the newsletter is the way to get told first.

Where do I enter a discount code?Do you do a discount for ordering for a whole crew?

Usually no — most offers are one at a time. When more than one offer could apply, the cart applies the one that saves you the most. Each offer's entry on the current offers page says whether it can be combined.

Where do I enter a discount code?Do you have a discount code?

In your cart, before checkout, so you see the final total before entering any address or payment details. If a code is refused, the cart says exactly why — expired, minimum not met, or first-order only.

Do you have a discount code?Can I use two codes at once?

Our garments are relaxed unisex fits, so most people order their usual size for a roomy fit, or one size down for a closer one. Every product page lists the exact sizes that blank is made in — several run to 2XL. Because each piece is made to order, picking the right size the first time matters, so check the size list on the product page before you buy.

Do you carry 2XL?Are these women's cut or unisex?

On most garments, yes. The size selector on each product page shows the real size range for that blank, so if 2XL is offered there, it is in stock to print. If a size you need is missing from a product you want, tell us — sizes come from the blank we print on, and we can look at whether a different blank covers it.

What size should I order?

Unisex. That is a deliberate choice, not a shortcut: the heavyweight blanks we print on hold their shape and their color, and a boxy relaxed cut is what most people actually want to wear off shift. The artwork is drawn for tradeswomen; the garment is cut for comfort.

What size should I order?

Standard US shipping is $6.95, and it is free on orders of $75 or more. The exact amount is shown in your cart before you enter any payment details.

Where do you ship?When will my order arrive?

Within the United States, including DC, the territories and APO/FPO addresses. We do not ship internationally yet.

How much is shipping?

An order placed today should be out the door by Oct 29, then standard US transit is usually a few more days on top. Every piece is made to order, so that first window is production, not a warehouse pick.

How long does production take?How do I track my order?

Use the tracking page at /track with your order number and the email you checked out with. Tracking is also emailed to you as soon as a label exists. Carrier scans can take up to 48 hours to start showing after a label is created, so a quiet tracking number on day one is normal.

When will my order arrive?

Different products are made at different production partners, so a multi-item order can ship in more than one parcel and arrive on different days. You are not charged extra for the split, and each parcel gets its own tracking.

How do I track my order?

Most products are made in 2 to 5 business days. Embroidery and crewneck orders can take longer. Your order page shows an estimated date, and an order placed today should be out the door by Oct 29.

When will my order arrive?What does made to order mean?

Nothing is printed until you buy it. That is why there is a production window before shipping, why we can offer colors and sizes a small brand could never hold as stock, and why we ask you to choose your size carefully — there is no shelf to put a returned shirt back on.

How long does production take?Can I exchange it if the size is wrong?

Two different things, and it is worth knowing which one you have. If the item is defective, damaged in transit or simply not what you ordered, report it within 30 days of delivery and we replace or refund it — you keep the item and we do not need it back unless we send a label. If it fits wrong or you changed your mind, that is reviewed case by case rather than accepted automatically, because every piece is made to order; the item must be unworn and unwashed. Nothing here limits rights that cannot be waived under applicable law.

My item arrived damaged or misprinted. What now?Can I exchange it if the size is wrong?How long does a refund take?

Report it within 30 days of delivery and we will make it right. Keep the item and the packaging — we will ask for clear photos by email, with no public upload. Verified manufacturing defects, wrong items and transit damage qualify for a replacement or refund, and you do not need to ship anything back unless we send you a label. Start at /support with your order number and checkout email.

How long do I have to report a problem?How long does a refund take?

30 days from delivery for manufacturing defects, incorrect items and transit damage.

My item arrived damaged or misprinted. What now?

Not automatically. Because every item is made to order, fit changes and change-of-mind returns are reviewed one by one rather than accepted as a matter of course, and the item must be unworn and unwashed. This does not limit any rights you have that cannot be waived under applicable law. The honest advice is to check the size list on the product page before you order, and to ask us first if you are unsure.

What size should I order?What does made to order mean?

Ask immediately at /support. We can cancel while an order is still in Needs approval. Once a production partner has started, cancellation is not guaranteed — if they accept it, any refund goes back to the original payment method.

How long does a refund take?I entered the wrong address. Can you change it?

Contact us at /support straight away with your order number. We can usually correct an address before a label is created; after that the parcel follows the label. Include the corrected address in full.

Can I cancel my order?

Approved card refunds are submitted to the original payment method. How quickly your bank posts it is outside our control and commonly takes several business days. Shipping charges come back only when the whole order was defective, damaged, incorrect or never delivered.

Can I cancel my order?My item arrived damaged or misprinted. What now?

Each product page states the print size and which side it lands on — several of our designs are back prints, and the product page opens on the side that carries the artwork so you can see it at a glance.

What are the shirts made of?Will the print crack or fade?

Heavyweight garment-dyed cotton on the tees, cotton-blend fleece on the crewnecks and hoodies. The exact weight and blend is listed on each product page under the description. We chose heavyweight blanks on purpose: a thin shirt looks cheap on a job site and does not survive a wash cycle after real work.

How big is the print, and where does it sit?How do I wash it?

Cold wash inside out, tumble dry low or hang dry, and do not iron directly over the print. Garment-dyed cotton is meant to soften and settle with washing; treating it gently keeps the print sharp for years.

Will the print crack or fade?What are the shirts made of?

Not with normal wear and the care above. If a print cracks, peels or lifts because of how it was made, that is a manufacturing defect and it is covered — report it within 30 days of delivery at /support.

How do I wash it?My item arrived damaged or misprinted. What now?

The color swatches on each product page are the real colors that design is printed on, and picking one repaints the product view so you see the actual combination before you buy. Colors differ by product because they come from the blank we print that design on.

How big is the print, and where does it sit?

Printed and embroidered goods for women in the trades: heavyweight tees, crewnecks and hoodies, caps, totes, mugs, tumblers, stickers, prints and ornaments. We do not sell tools, PPE or workwear — the shop is what you wear and use around the work, not the gear you work in.

What colors can I get?Who is WORKWORTH for?

Not on a single item through the normal checkout yet. For crew orders we can talk about names, local numbers and turn-out years — start at /bulk and tell us what you need.

Do you do a discount for ordering for a whole crew?How do bulk and crew orders work?

Tell us the date and we will give you a straight answer. As a rule of thumb, an order placed today should leave us by Oct 29, with standard US transit on top. If your date is tight, ask before you order rather than after.

When will my order arrive?I'm buying for someone in the trades and I don't know what to get.

Start with what she does for a living — the shop is organized by trade, so you can see what an electrician, welder, carpenter, HVAC tech or site supervisor would actually recognize. Mugs and tumblers are the easy first gift; a tee or crewneck is the one she will wear. If you can tell us her trade and her usual shirt size, we can narrow it down for you.

Will it get here in time for a specific date?I don't know her size. What should I do?Is there a gift receipt, or will she see the price?

Two safe options. Buy something that has no size at all — a mug, a tumbler, a tote, a sticker set or a print. Or ask her what size tee she wears at work; most people in the trades know their shirt size exactly, and asking spoils the surprise a lot less than a shirt that does not fit.

What size should I order?I'm buying for someone in the trades and I don't know what to get.Can I exchange it if the size is wrong?

Packing slips do not show prices, and the order confirmation goes to the email you check out with, not to the recipient. If you want a note in the parcel, ask at /support after you order and we will do what the production partner allows.

I'm buying for someone in the trades and I don't know what to get.

Women in the skilled trades — electricians, welders, carpenters, HVAC techs, supervisors — and the people buying for them. The designs use the language of the trade rather than slogans about it, because being described accurately is the point.

Where are your products made?I'm buying for someone in the trades and I don't know what to get.

In the United States, by print partners we hold to the same defect and reprint standard whichever one makes your order. We ship domestically only.

Where do you ship?What does made to order mean?

Ask the assistant for a human and leave your email, or go to /support directly. For anything about a specific order, /support is faster because it can look the order up securely. You can also email help@tradeswomanmerch.com.

How do I track my order?My item arrived damaged or misprinted. What now?

No. This is an automated assistant. It answers from our published FAQ and product data, and when it cannot answer it hands your question to a real person and tells you so. It will never quote you a policy, a price or a delivery promise that is not already published on this site.

What do you do with what I type in the chat?How do I talk to a person?

We keep the conversation so a person can answer questions the assistant could not, and so we can turn common questions into better FAQ answers. If you give an email so we can reply, it is used for that reply and nothing else. Do not type card numbers into the chat — the assistant never needs one, and anything that looks like a card number is stripped before it is stored. Closed conversations are deleted after 180 days.

Am I talking to a real person in this chat?